Returns & Exchanges
At Joy Bricks, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Simply ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.
Initiate Your Request
Log into your Joy Bricks account, visit your order history, and select the items you wish to return to receive a pre-paid shipping label.
Package Your Items
Carefully place the apparel in its original packaging, ensuring all hangtags and hygiene seals remain intact and undisturbed.
Ship It Back
Attach the generated return label to your parcel and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing